Accessibility Statement

Date: May 24, 2025
This statement applies to the Certifaction website at certifaction.com, including all subdomains and all language and country versions (e.g., .io, .de, .ch, .com/en), insofar as they are operated by Certifaction AG, as well as to the Certifaction software, including customized white-label platforms.
This website is partially accessible in accordance with Section 3 of the German Ordinance on Accessible Information Technology (BITV 2.0).
This statement is based on a self-assessment, supported by digital tools for evaluating accessibility. We are currently migrating the website to a new platform in order to meet the requirements of the German Accessibility Enhancement Act (BFSG).

1. Non-accessible content

The following content is currently not fully accessible:

  • Heading structure: Headings exist, but their hierarchy does not always reflect logical content structure.
  • Reading order: The order of elements in the source code is not always logical. This will be addressed on newly created pages.
  • Animated content: Not all animations stop after 5 seconds or can be paused manually.
  • Alternative texts for images: Some graphics do not include appropriate alternative text.
  • Video subtitles: Some existing videos lack subtitles. New videos will include them promptly.
  • Alternatives for audio and silent videos: Some media files do not provide textual alternatives.
  • Recorded videos with audio: Subtitles are not always provided for spoken content. New videos will include subtitles.
  • PDF files: Many older PDF documents are not accessible. New PDFs will be made accessible where feasible.
  • Color-dependent content: Information conveyed solely by color is not always supported by additional visual cues.
  • Text contrast: The minimum contrast ratio of 4.5:1 is not met on all pages.
  • Adjustable text spacing: Custom spacing may cause layout issues such as cut-off text.
  • Keyboard accessibility and focus: Not all interactive elements are operable via keyboard or have a visible focus. New components are developed with accessibility in mind.

2. Feedback on accessibility

If you encounter any accessibility issues on the websites and software covered by this statement, we appreciate your feedback. Please contact us at: marketing@certifaction.com

3. Enforcement procedure

If you do not receive a satisfactory response within a reasonable time, you can contact the following arbitration body:
Arbitration Service under Section 16 of the German Equal Opportunities for Persons with Disabilities Act (BGG)
Behrenstraße 34–39
10117 Berlin, Germany

  • Phone: +49 (0)30 201 99-4200
  • Email: schlichtungsstelle-bgg@bbmr.bund.de
  • Website: www.schlichtungsstelle-bgg.de

4. Last updated

June 25, 2025

5. Legal basis

This statement complies with Section 12a of the German BGG and BITV 2.0 in conjunction with EU Directive 2016/2102.