Get to know the customer
Together with the educational institutions, the foundation develops digital solutions that are tailored to the specific needs of the education and research community. The focus is on strengthening cyber security, the universal use of digital identities and the trustworthy handling of sensitive data in the cloud.
Since the early days of the Internet, the foundation has also been responsible for the operation and the protection of domain names ending in .ch and .li. The non-profit organisation employs around 180 people in Zurich and Lausanne.
At a glance
Switch partnered with Certifaction at the end of 2022, and shortly after, the project launched. After primarily working with pilot customers in 2023, usage increased in 2024, and Switch onboarded more customers.
Highest data security
Thanks to Zero Document Knowledge
Close collaboration
Joint product roadmap development
Solution driven
White Label instance with edu-ID integration
Davide Ravasi, Product Owner, Switch
The challenge:
Switch initially ran a POC with a digital signature provider from French-speaking Switzerland, which was shortly after acquired by Swiss Post. Switch doubted its ability to influence the provider’s roadmap after it became part of a larger corporate environment. They looked for a new provider that was able to work agile and according to the Switch community needs, as well as deliver a solution that integrated with the edu-ID.
Customer requirements at a glance:
A secure eSigning Solution that ensures protection of data and documents
The Integration of the edu-ID into the signing solution
Open, trustworthy partner with modern technology
The solution
The White Label instance allows Switch clients to customize their logo when signing a document. “The integration with edu-ID is probably the best feature we could ask for, since our IDP is built for our community.”, says Davide Ravasi.
The use of Switch Sign accelerates document processes, ensuring maximum flexibility and control, and avoiding contract delays resulting from late signatures.
An API that makes developers happy
Enjoy a simple integration into your existing systems
The results
Cost savings and increased efficiency
Easy user management thanks to Switch edu-ID
Zero Document Knowledge as USP
There were challenges along the way that Certifaction consistently addressed to Switch’s satisfaction. This is why both sides really appreciate the way they work together — Switch gives great ideas to improve the eSigning product and Certifaction listens and puts them in place to build a better product.
The results in numbers
25+ higher education institutions
+450% signature volume growth in 2024
All benefits at a glance
Zero Document Knowledge
Simple integration via API
All Signature levels covered
Integration of edu-ID
Innovative features
Custom branding for clients
FAQs
Here are the answers to the most frequently asked questions
How is Certifaction different to simple PDF solutions?
The biggest difference is that Certifaction doesn’t rely on simple PDF solutions that have been manipulated and hacked time after time:
- You benefit from blockchain’s superior security has no single point of failure and is virtually impossible to hack.
- You stay in full privacy control, with a solution that is built on privacy-by-design, where your documents don’t have to be uploaded to the cloud but can be locally processed on your device.
In addition, your documents can be instantly verified – in an intuitive way that doesn’t require an instruction manual. And thanks to our Digital Twin solution, you can now also verify printed documents – on any smartphone – and download their digital originals.
Are Certifaction's eSignatures legally valid?
Yes. Our blockchain-based eSignatures are legally valid and support all major global standards (incl. eIDAS, ZertES, UETA, ESIGN).
In addition, you can select the right signature type for your needs: from our cost-effective blockchain eSignature all the way up to qualified blockchain eSignatures (QES).
And did we already mention that they come with a full audit trail that is immutable?
Will my documents be uploaded to the cloud?
No, not necessarily: Certifaction is built on privacy-by-design. This means that all documents can be locally processed on your device – or, if they need to be shared via the cloud (e.g., for eSignature invitations or the Digital Twin), then they are protected with end-to-end encryption and hosted on ISO 27001 certified servers in Switzerland. And as an Enterprise customer, you also have the option to host your documents on your own server.
Is it free to verify a document?
Yes. The verification of both your electronic & printed documents is free.
And did you know that you could also make our verification tool your own (on the Enterprise plan) and embed it in your own web page?
Can I keep my branding throughout the whole process?
Yes, in our Enterprise plan. There you have the option to customize the branding of all signing, certifying, and verifying processes and stay within your brand identity. That also includes our WebApp and your document footers.