E-prescription Switzerland Service
Key element of the digital transformation of the Swiss healthcare system
- Datensparsame Lösung inkl. digitale Signatur für das E-Rezept Schweiz
- Einlösung in allen Schweizer Apotheken möglich ab Anfang 2025
- Nationale Lösung für über 30 Mio. E-Rezepte pro Jahr

E-prescription Switzerland Service
At a glance
Maximum security
Thanks to zero-document knowledge, Certifaction and HIN never have access to sensitive data
Life cycle
Complete life cycle from the signature to the redemption of the e-prescription
Seamless integration
Integrated into all leading IT systems of medical practices, hospitals and pharmacies

Get to know the customer
Health Info Net AG (HIN) protects patient data in the digital world. For healthcare professionals in Switzerland, HIN is the standard for secure communication and the confidential handling of sensitive data. HIN was founded in 1996 on the initiative of the FMH and the Ärztekasse. Since then, HIN has been connecting healthcare professionals simply, securely and personally.
The challenge:
In today’s digital world, efficiency and security play a crucial role – especially in the healthcare sector. The medical and pharmacy communities in Switzerland have joined forces to drive forward the Swiss e-prescription initiative. E-prescriptions are an important milestone in the digitalisation of the Swiss healthcare system and enable the exchange between doctor, patient and pharmacy to be paperless, secure and fast.
HIN’s aim was to offer a widely accepted and standardised solution for the Swiss healthcare system with the E-Prescription Switzerland service. Similar to HIN Sign, the E-Prescription Switzerland Service also uses the HIN eID or an equivalent EPD-certified means of identification for medical staff or the organisation as a basis. The solution needed to be data-efficient and secure against forgery and misuse. The search was not just for a simple signature solution, but for an end-to-end solution that covers the entire life cycle of an e-prescription.
In addition, simple integration via API into all leading hospital, practice and pharmacy information systems was a key requirement for Certifaction’s technical solution.
Overview: Customer requirements
- Top priority: data minimisation and data security
- Complete national solution for over 30 million e-prescriptions per year
- Seamless integration into existing applications (PIS, HIS & pharmacy systems)
- Mapping of the complete e-prescription process life cycle
- Single sign-on (SSO) and signature based on HIN eID
"The close collaboration with Certifaction enabled us to develop a secure and privacy-compliant solution without compromising the user-friendliness of the Swiss e-prescription. This is the key to a successful digitalization of the healthcare sector."
Christoph Weber, Product Manager, HIN

The solution

The implementation of the e-prescription solution enables doctors to digitally sign e-prescriptions securely based on their personal HIN eID. The digital prescriptions are generated directly from the hospital or practice software and made forgery-proof by the electronic signature. This protects them from misuse. The pharmacy can then use the QR code scanner to automatically read, check and validate the e-prescription. Authentication is also based on electronic identities.
From developers, for developers
The simplest API for signing and identifying


The result: efficient and safe eMedication
"The cooperation during the implementation was excellent, as Certifaction supported us in all aspects in a cooperative, uncomplicated manner."
Peer Hostettler, Member of the Executive Board, HIN

The introduction of the e-prescription is a relief for doctors. They can issue e-prescriptions directly from their software, sign them in a legally compliant manner and transmit them securely to pharmacies. This reduces the risk of errors and forgeries.
For patients, the e-prescription offers convenience and security. They no longer have to keep physical prescriptions or worry about losing paper documents. In future, e-prescriptions can be conveniently downloaded onto a smartphone. This means you always have them with you, they remain legible and don’t get lost.

The e-prescription also offers advantages for pharmacies. They can read the prescription automatically via the QR code and no longer have to laboriously type it in manually. Authenticity is also checked immediately and automatically. The result: faster and more efficient supply of medication to patients.
The e-prescription shows how digitalisation can make the healthcare system more efficient and safer – a major step towards a paperless and networked future.
Your path to the future
Join leading organizations
Contact us now to find out how we can help your company make your signing, certification and verification processes digital, intuitive and future-proof.
All benefits at a glance
Maximum data and document security
Solution for more than 30 mio e-prescriptions/year
Complete life cycle from signature to cancellation
Partnership-based product development
Simple integration via API
Single sign-on (SSO) based on HIN eID
Signature based on HIN eID
User-friendly, data-saving signature
Forgery and tamper-proof
Easy-to-use signing function
Use via web app or integration
Easy entry into digitalisation
FAQs
Our answers to the most frequently asked questions
Are Certifaction's eSignatures legally valid?
Yes. Our eSignatures are legally valid and support all major global standards (incl. eIDAS, ZertES, UETA, ESIGN).
In addition, you can choose the signature type that suits you best: from the cost-effective simple eSignature to the qualified eSignature (QES).
What is the Zero Document Knowledge technology and what are the advantages?
Unlike most competing providers, Certifaction offers the option of signing documents without ever seeing their content. The documents are processed locally on the customer side and encrypted when using the web app.
In the case of API integration, a local gateway takes over the encryption. In the event of a hack, the file would therefore be encrypted and unreadable. We also ensure that the documents are stored on ISO 27001-certified servers in Switzerland or an EU country.
Is there a white-labeled version of Certifaction?
How much integration work is involved?
The Certifaction WebApp can be used immediately in the browser. The eSignature solution can also be integrated quickly via an API connection. Alternatively, the solution can be used as a white label product with full personalisation. Depending on the requirements, this is ready within a few weeks.
Why should I choose Certification over an on-premises solution?
What makes Certification stand out from the competition?
Certifaction is characterised by its innovative technology and clear focus on partnerships. Our customers value us as a trustworthy European partner that not only offers close cooperation and the highest security standards, but also enables the integration of its own products through white label solutions. This opens up new business opportunities and additional revenue streams for our partners. Our solution offers:
- maximum security through Zero Document Knowledge
- innovative features such as the Digital Twin (making digitally signed documents verifiable even when printed out), bulk signing, Teamspaces (rooms with shared signature processes) and guest signatures without registration
- Signature requests in under a minute and smooth onboarding in just 15 minutes thanks to intuitive operation
- smooth identifications without app download within a very short time
- a recommendation score (NPS) of +90
Do you have any further questions?