Cantonal Hospital Aarau uses user-friendly, data-minimizing digital signatures

Signature of administrative documents and e-prescriptions

  • Highest data and document security
  • Direct line to the support and product team in Switzerland
  • Easy-to-use eSigning solution
Moderner mehrstöckiger Büro- oder Universitätsbau mit großen Fenstern auf einer grünen Parkfläche mit vielen Bäumen und Spaziergängern unter bewölktem Himmel
Logo des Kantonsspitals Aarau mit den großen Buchstaben KSA und dem Schriftzug Kantonsspital Aarau daneben

Get to know the customer

The Kantonspital Aarau (KSA) Group is the largest hospital organisation in the canton of Aargau and provides medical care for the population. At a total of five locations, qualified medical specialists look after the well-being of patients on a daily basis.

At a glance

The Aarau Cantonal Hospital (KSA) introduced Certifaction’s eSignature solution in 2023, primarily for signing administrative documents. The KSA plans to introduce the E-Prescription Switzerland service, which was co-developed by Certifaction, for clinical documents in the near future.
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Secure

Securely sign documents like work contracts and e-prescriptions

innovative

Easy-to-use

Straightforward navigation thanks to intuitive user interface

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Local

Swiss solution with local support team and quality standards

The challenge:

The Aarau Cantonal Hospital wanted to digitalise administrative business processes and therefore handle processes faster and more efficiently. To do this, they were looking for a secure solution that would treat documents such as employment contracts confidentially.

The KSA favoured a local signature provider from Switzerland that offered security and quality. The eSignature platform needed to be easy to use and cover all signature types. Single sign-on (SSO) was to be integrated into the technical implementation so that end users could quickly access the digital signature tool.

Customer requirements at a glance

  1. Secure signature solution for administrative documents
  2. Single sign-on (SSO) integration
  3. Coverage of all signature types from SES to QES
  4. Easy to use and clearly organised

The solution

The KSA uses the Certifaction web app. Certifaction’s unique zero-document-knowledge technology enables the KSA to sign documents with the highest level of confidentiality by processing them locally and encrypting them E2E before transmission. This means that, unlike standard SaaS solutions on the market, Certifaction never has access to the signed documents, which is very important for sensitive medical content as well as salary data in employment contracts.

In addition to the high level of security, the platform is easy to use, both for KSA employees and for invited countersignatories, who can use the solution directly without creating an account.

As the signature solution was developed in Switzerland, has a local support team and enjoys a good reputation in the Swiss healthcare sector thanks to its collaboration with HIN, the KSA opted for Certifaction.

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The results

The introduction of Certifaction in the individual organisational units of the KSA went smoothly and the solution has been very well received by users. The tool is appreciated because it is very user-friendly, clear and intuitive.
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Rapid user onboarding thanks to SSO

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Increased efficiency for everyone involved

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Maximum data and document security

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Contracts signed in just a few hours

eco-friendly

Helping the environment by reducing paper use

savings

Cost savings on labour, postage & paper

Furthermore, the KSA has a direct line to support and product management and can provide feedback quickly, even if the support effort was very low thanks to the user-friendly solution and the well-planned onboarding. “The freely definable Teamspaces and the validation function using the digital twin are features that are very popular,” says Faton Shabanaj.
See Certifaction in action

Click through the creation of a QES signature request

All benefits at a glance

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Maximum data and document security

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Direct line to the team in Switzerland

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Simple onboarding thanks to SSO integration

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User-friendly signing

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Innovative features like Digital Twin

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Teamspaces for team work

Your path to the future

Join leading organizations

Contact us now to find out how we can help your company make your signing, certification and verification processes digital, intuitive and future-proof.

FAQs

Our answers to the most frequently asked questions

Yes. Our eSignatures are legally valid and support all major global standards (incl. eIDAS, ZertES, UETA, ESIGN).

In addition, you can choose the signature type that suits you best: from the cost-effective simple eSignature to the qualified eSignature (QES).

Unlike most competing providers, Certifaction offers the option of signing documents without ever seeing their content. The documents are processed locally on the customer side and encrypted when using the web app.

In the case of API integration, a local gateway takes over the encryption. In the event of a hack, the file would therefore be encrypted and unreadable. We also ensure that the documents are stored on ISO 27001-certified servers in Switzerland or an EU country.

Yes, Certifaction offers a customised white label option for partners. This enables the seamless integration of own products such as eIDs and certificates. The white label solution gives partners complete control over the platform. As an integration partner, we help open up new revenue streams and maximise business potential by providing tailored solutions for individual needs.

The Certifaction WebApp can be used immediately in the browser. The eSignature solution can also be integrated quickly via an API connection. Alternatively, the solution can be used as a white label product with full personalisation. Depending on the requirements, this is ready within a few weeks.

Certifaction is a hybrid solution without a complex infrastructure. The connection is established via API or by installing the CLI client. This makes our eSignature solution more flexible and cost-effective than a solution that is operated in your own data centre.

Certifaction is characterised by its innovative technology and clear focus on partnerships. Our customers value us as a trustworthy European partner that not only offers close cooperation and the highest security standards, but also enables the integration of its own products through white label solutions. This opens up new business opportunities and additional revenue streams for our partners. Our solution offers:

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