Cantonal Hospital Aarau uses user-friendly, data-minimizing digital signatures
Signature of administrative documents and e-prescriptions
- Highest data and document security
- Direct line to the support and product team in Switzerland
- Easy-to-use eSigning solution


Get to know the customer
The Kantonspital Aarau (KSA) Group is the largest hospital organisation in the canton of Aargau and provides medical care for the population. At a total of five locations, qualified medical specialists look after the well-being of patients on a daily basis.
At a glance
Secure
Securely sign documents like work contracts and e-prescriptions
Easy-to-use
Straightforward navigation thanks to intuitive user interface
Local
Swiss solution with local support team and quality standards
The challenge:
The Aarau Cantonal Hospital wanted to digitalise administrative business processes and therefore handle processes faster and more efficiently. To do this, they were looking for a secure solution that would treat documents such as employment contracts confidentially.
The KSA favoured a local signature provider from Switzerland that offered security and quality. The eSignature platform needed to be easy to use and cover all signature types. Single sign-on (SSO) was to be integrated into the technical implementation so that end users could quickly access the digital signature tool.
Customer requirements at a glance
- Secure signature solution for administrative documents
- Single sign-on (SSO) integration
- Coverage of all signature types from SES to QES
- Easy to use and clearly organised
"By handling documents faster and easier, we can significantly reduce processing times. At the same time, customer satisfaction can be increased and an important contribution to protecting the environment (reduction of paper use) can be made."
Faton Shabanaj, Deputy Head of Digitalisation and ICT, Aarau Cantonal Hospital

The solution
The KSA uses the Certifaction web app. Certifaction’s unique zero-document-knowledge technology enables the KSA to sign documents with the highest level of confidentiality by processing them locally and encrypting them E2E before transmission. This means that, unlike standard SaaS solutions on the market, Certifaction never has access to the signed documents, which is very important for sensitive medical content as well as salary data in employment contracts.
In addition to the high level of security, the platform is easy to use, both for KSA employees and for invited countersignatories, who can use the solution directly without creating an account.
As the signature solution was developed in Switzerland, has a local support team and enjoys a good reputation in the Swiss healthcare sector thanks to its collaboration with HIN, the KSA opted for Certifaction.
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The results
Rapid user onboarding thanks to SSO
Increased efficiency for everyone involved
Maximum data and document security
Contracts signed in just a few hours
Helping the environment by reducing paper use
Cost savings on labour, postage & paper
See Certifaction in action
Click through the creation of a QES signature request
All benefits at a glance
Maximum data and document security
Direct line to the team in Switzerland
Simple onboarding thanks to SSO integration
User-friendly signing
Innovative features like Digital Twin
Teamspaces for team work
Your path to the future
Join leading organizations
Contact us now to find out how we can help your company make your signing, certification and verification processes digital, intuitive and future-proof.
FAQs
Our answers to the most frequently asked questions
Are Certifaction's eSignatures legally valid?
Yes. Our eSignatures are legally valid and support all major global standards (incl. eIDAS, ZertES, UETA, ESIGN).
In addition, you can choose the signature type that suits you best: from the cost-effective simple eSignature to the qualified eSignature (QES).
What is the Zero Document Knowledge technology and what are the advantages?
Unlike most competing providers, Certifaction offers the option of signing documents without ever seeing their content. The documents are processed locally on the customer side and encrypted when using the web app.
In the case of API integration, a local gateway takes over the encryption. In the event of a hack, the file would therefore be encrypted and unreadable. We also ensure that the documents are stored on ISO 27001-certified servers in Switzerland or an EU country.
Is there a white-labeled version of Certifaction?
How much integration work is involved?
The Certifaction WebApp can be used immediately in the browser. The eSignature solution can also be integrated quickly via an API connection. Alternatively, the solution can be used as a white label product with full personalisation. Depending on the requirements, this is ready within a few weeks.
Why should I choose Certification over an on-premises solution?
What makes Certification stand out from the competition?
Certifaction is characterised by its innovative technology and clear focus on partnerships. Our customers value us as a trustworthy European partner that not only offers close cooperation and the highest security standards, but also enables the integration of its own products through white label solutions. This opens up new business opportunities and additional revenue streams for our partners. Our solution offers:
- maximum security through Zero Document Knowledge
- innovative features such as the Digital Twin (making digitally signed documents verifiable even when printed out), bulk signing, Teamspaces (rooms with shared signature processes) and guest signatures without registration
- Signature requests in under a minute and smooth onboarding in just 15 minutes thanks to intuitive operation
- smooth identifications without app download within a very short time
- a recommendation score (NPS) of +90
Do you have any further questions?